Privacy Policy

At Tales from the Void, your privacy is important to us. This policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: When you sign in with Google, we receive your name, email address, and profile picture from Google's OAuth service.
• Story Submissions: Content you submit — including story titles, text, genre tags, contact email, and estimated playtimes.
• Payment Information: Payment transactions are processed by DodoPayments. We do not store your credit card details. We only receive confirmation of successful payments and the associated product type.
• Usage Data: We may collect analytics data such as pages visited, time spent on the site, and browser type via standard web analytics.

2. How We Use Your Information

• To authenticate your account and maintain your session.
• To receive, review, and process your story submissions.
• To manage your upload credits and Fast Track status.
• To contact you about the review status of your submissions.
• To improve the site's functionality and user experience.

3. Data Sharing

We do not sell, rent, or trade your personal information with third parties for marketing purposes. We share data only in the following limited circumstances:

• Service Providers: We use Supabase (database and authentication) and DodoPayments (payment processing). These providers process data on our behalf under strict confidentiality agreements.
• Legal Compliance: We may disclose information if required by law or to protect the rights and safety of Tales from the Void or its users.

4. Data Retention

We retain your account information and story submissions for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

5. Cookies

We use cookies and similar technologies to maintain your authentication session and remember your preferences. You can control cookie settings through your browser, though disabling cookies may impact site functionality.

6. Security

We implement industry-standard security measures including Row-Level Security (RLS) on our database, HTTPS encryption, and webhook signature verification for payments. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at the email listed below.

8. Children's Privacy

Tales from the Void is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal data, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of any significant changes by email or via a notice on the site. Continued use of the site after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@talesfromthevoid.entrext.com